Veterans' Agent

State Benefits
The Department of Veterans’ Service (DVS) counsels and advocates for Veterans and their families. They serve every citizen by providing information and direction concerning:

The Commonwealth of Massachusetts provides a 1-time bonus to eligible veterans who served during wartime, from World War II through Operations Iraqi and Enduring Freedom. For the Persian Gulf War Bonus call 617-210-5927. For all other bonuses contact the Office of the State Treasurer 617-367-3900, ext. 543, or for OEF/OIF ext. 539.

There are 3 veterans’ cemeteries in Massachusetts. The U.S. Department of Veterans Affairs operates the national cemetery in Bourne, on Cape Cod (508-563-7113). The state operates cemeteries in Agawam (413-821-9500) and Winchendon (978-297-9501). Eligible veterans can be buried in state and federal cemeteries for free and spouses for a nominal fee.

Education Benefits
Veterans are eligible for tuition waivers at all state colleges and universities. Members of the Massachusetts National Guard receive a tuition and fee waiver at all state schools. Contact the Veterans’ Representative at the state college/university of your choice for eligibility requirements and to apply.

Veterans are given preference for employ­ment on the eligibility list for civil service positions. Job search and assistance is also available for veterans at 32 One-Stop Career Centers across the state.

Housing Services
DVS contracts with a range of non-profit organizations, which provide housing services to eligible veterans. All require that residents maintain a sober and drug-free environment. Services are available to both male and female veterans.

Motor Vehicle Benefits
Certain disabled veterans and former POWs are eligible for motor vehicle sales and excise tax exemptions. Contact the Department of Rev­enue at 617-887-6367. The Registry of Motor Vehicles provides a variety of veterans’ license plates and a reg­istration exemption for certain veterans.

Outreach Centers
Outreach Centers are non-profit or­ganizations that contract through DVS to assist veterans and their families with a range of services. Services vary by location and can include:
  • Assistance and referrals to obtain federal and state veterans’ benefits
  • Community activities
  • Counsel­ing services
  • Food pantry and clothing closets
  • Trans­portation services
Property Tax
There are a number of exemptions available to certain disabled veterans and their sur­vivors. Contact your local Veterans’ Service Officer or city/town assessor.

SAVE Program
SAVE is a peer outreach program that helps veterans navigate the system of benefits and services through active outreach in the community. SAVE’s mission is suicide prevention and advocacy of veterans benefits and services. Outreach coordinators are mobile and meet with veterans in the field. The outreach team is comprised of veterans and family members of veterans. Call SAVE at 888-844-2838 or email.

Soldiers’ Homes
The Soldiers’ Homes in Chelsea (617-884-5660) and Holyoke (413-532-9475) provide a variety of services to veterans, such as, acute hos­pital, domiciliary, and long-term care, physical and occupational therapy and more.

Women Veterans’ Network
The mission of the Women Veterans’ Network is to provide women with information on benefits; expand awareness of the needs of women veterans; and identify available health and human resources to meet those needs. Call 617-210-5781.

House Services
  • Emergency shelters
  • Homeless
  • Permanent housing
  • Transitional housing
  • Veterans and their families are given preference for public housing through their local housing authority
Veterans and their families should apply for Chapter 115 Benefits before going to any other agencies.