Water / Sewer

Important Information About Your Drinking Water

The Longmeadow Water Department reports that the locational running annual average (LRAA) concentration for total haloacetic acids (HAA5s) for the Berkshire Bank monitoring site was 64.9 micrograms per liter (mg/L) in the monitoring period from January 1, 2017 to December 31, 2017. For the same site, the LRAA for the four quarters between April 1, 2017 and March 31, 2018 is 62.7 mg/L. These concentrations exceed the Massachusetts drinking water standard, or Maximum Contaminant Level (MCL), of 60 mg/L. Where disinfection is used in the treatment of drinking water, disinfectants combine with organic and inorganic matter present in water to form disinfection byproducts, such as HAA5s.

This was not an emergency. If it had been, the Longmeadow Water Department would have provided notification to customers immediately. Some people who drink water containing HAA5s in excess of the MCL over many years may have an increased risk of getting cancer.

The Longmeadow Water Department is working with Springfield Water and Sewer Commission on its water treatment methods and will evaluate options for Longmeadow operations to reduce disinfection byproducts.

For more information, contact Peter Thurber at 413-567-3400 or LWD, 31 Pondside Road, Longmeadow, MA 01106.

More Information


March 2, 2018

The Longmeadow Water Department is happy to announce that it has received the 2016 Water Fluoridation Quality Award from the U.S. Centers for Disease Control and Prevention (CDC). A total of 1,360 public water systems in 29 states received these awards, including 68 in Massachusetts. Today in Massachusetts 70% of its residents, more than 4 million people in 138 communities, are receiving the health and economic benefits of community water fluoridation. Each community’s water system reports their fluoride level to the Office of Oral Health. They then monitor and document the results in the Water Fluoridation Reporting System (WFRS) managed by the CDC.

The CDC presents this Water Fluoridation Quality Award to public water systems that 1. Adjusts the fluoride concentration of their drinking water; 2. Achieve a monthly average fluoride level that is in the optimal range for 12 consecutive months in a year; and 3. Document their fluoride levels in CDC’s Water Fluoridation Reporting System.

This award recognizes the Town of Longmeadow and the Longmeadow Water Departments investment in assuring that every resident in our community receives the benefit of good dental health and we will continue to work hard to achieve high-quality water fluoridation for years to come.


Peter W. Thurber
Assistant DPW Director
Water/Wasterwater Opeartions

2016 Fluoridation Award
Water Pumping Station
The Town of Longmeadow purchases its water from the City of Springfield. The Longmeadow water system begins at the Water Pumping Station located on Forest Glen Road in Longmeadow. From this pumping station, the Town of Longmeadow is serviced by approximately 96 miles of water distribution mains. These water mains deliver water to the town’s 5,600 metered water accounts and supply 16,000 residents.

Sewer Pumping Station
The Longmeadow Sewer Department maintains approximately 90 miles of sewer pipe. The sewage is primarily gravity fed to the Emerson Road Sewer Pumping Station. From the pumping station, the sewage is pumped through a 24-inch pressure main directly to Springfield Bondi’s Island. The sewer plant is protected by an emergency stand-by generator that has the capacity to run the electrical demands for the entire plant.
Blockage Reporting
Although preventative maintenance is done on a regular basis, sewer main blockages can occur. If you suspect a sewer main back-up or have a blocked sewer connection, during normal working hours 7:30 a.m. to 4 a.m. on weekdays call 413-567-3400. After normal working hours and on weekends, call the Police Department at 413-567-3311. For more information, review our FAQs.

Infrastructure Maintenance
In an effort to maintain and upgrade the town system, the Public Works Department continually upgrades water and sewer infrastructure with replacement of older water lines, hydrants, and related facilities. The project funds are approved by residents at town meetings. The department also maintains a 1 million-gallon water storage tank located off Academy Drive, which is used to improve pressure to the easterly area of the town.